Conference Concepts Announces Record Registration for Tenth Consecutive

Conference Concepts Announces Record Registration for Tenth Consecutive
SANTA CLARA, Calif., July 8, 2015 /PRNewswire/ — Conference Concepts today announced registration is record for the Flash Memory Summit, the world's largest conference dedicated to Flash Memory technology. For ten years in a row, Flash Memory …
Read more on SYS-CON Media (press release)

What does disaster recovery have in common with the Tour de France?
A hybrid cloud-based solution combines on-premises hardware, public cloud and SaaS automation software to make continuity planning easier than ever. The DR cloud provides data backup, fail-over of servers and the ability to have a secondary data center …
Read more on Information Age

Review: Western Digital My Cloud EX2100 NAS
The My Cloud is a capable, basic NAS and has excellent remote capabilities. With NAS units predominately acting as home servers, not just simple storage, the My Cloud leaves a lot to be desired, particularly when compared to cheaper, more featured …
Read more on PC Authority

AURO Enterprise Cloud Announces General Availability of Windows and Microsoft SQL Server on OpenStack Canadian Cloud Computing Platform


Vancouver, BC (PRWEB) January 06, 2015

AURO Cloud Computing, Canada’s leader in cloud computing and infrastructure running OpenStack, has announced the general availability of its Windows Server images for their Canadian Cloud Computing platform. The new images bring Windows Servers and Microsoft SQL Servers to AURO’s cloud built on OpenStack that delivers a highly scalable environment that is ideal for Windows Web Platform and web hosting. The update includes testing and developing applications and production-grade software as a service (SaaS) applications, with industry-best support for businesses and customers who are deploying Windows-based servers, including ASP.NET, ASP.NET AJAX, Silverlight and Internet Information Server (IIS).

With AURO Cloud Computing, you can run any compatible Windows-based solution in their highly reliable, cost effective, 100% Canadian cloud computing platform. Customers are able to manage their resources using open APIs, or utilize the cloud dashboard to configure, launch, or shut down Windows instances almost instantaneously. The initial set of Windows Server and Microsoft SQL Server images are focused on supporting customers who are running web applications and get instant access to a Windows environment for application hosting, data processing, distributed testing and any other application that requires Windows software on an hourly basis.

“We’re constantly looking for ways to increase the flexibility and choices customers can find with our Canadian Cloud Computing platform. By adding Microsoft’s Server products, we are opening up the Canadian Cloud to businesses and enterprises who are ready to make the move into the cloud, but have been unable to, due to cloud limitations,” said Matt McKinney, Chief Strategy Officer at AURO. “Whether it is cloud onboarding, Windows Server support, or highly reliable cloud infrastructure, AURO focuses on making Canadian Cloud Computing available to everyone.”

AURO was built using OpenStack to give Canada its first true enterprise public cloud that can support a wide range of cloud computing requirements. With a free account, open APIs, Canadian cloud storage and enhanced management tools, customers can get immediate access to a single platform that delivers highly scalable public cloud, private cloud and hybrid cloud services, including operational and architectural compatibility with AWS. In addition, businesses have, for the first time, cloud computing pricing that matches or beats all other providers.

About AURO Enterprise Cloud

AURO creates new possibilities for technology to have a meaningful impact on businesses, public organizations, and their customers. As Canada’s first true enterprise public cloud, AURO brings together the technical expertise to give everyone access to the cloud without the need to build complicated or expensive technologies. It’s easy to use, self-service and regardless of whether you’re a startup or an enterprise supporting multiple apps, the cloud is now available to everyone. AURO delivers a portfolio of services that include IT Infrastructure and Cloud Hosting, while giving users the benefits of Canada’s unique regulatory environment and data security, all within a 100% Canadian platform.

To learn more, visit http://www.auro.io/start or email sales at sales(AT)auro.io.







Help Desk Software Provider iSupport Software Announces Version 14

Vancouver, Washington (PRWEB) December 03, 2014

In a continuing effort to add value to its collaborative support solution, Version 14 focuses on mySupport, the world’s first end user support tool that enables end users to design their own custom support portals. End users can use drag-and-drop components to tailor their experience and include reports, training calendars with online signup functions, external web content such as Twitter feeds and YouTube videos, incident submission and update functionality, and more. A redesigned configuration interface with the same drag-and-drop component technology enables administrators to design multi-tabbed support portals. mySupport enables companies to build themed support portals for all types of users including information technology, human resources, and facilities management.

Other Version 14 features include:

Multiple layouts for incidents, enabling a single installation to work for many different departments which lowers the cost for all
A new tutorial tool that enables customers to design custom help screens for almost any part of the application
Numerous UI enhancements to global search, the view builder, discussion databases, desktop components, and more
Support representative security and role-based permission enhancements
Expanded chat and awareness functionality

“With every new release we look for a blend of features that moves the industry forward and adds value for our existing customer base,” commented Daren Nelson, Founder & CEO of iSupport Software. “This release provides end users the ability to customize their support environment like never before. Additionally, our existing customers can move beyond IT and leverage iSupport and mySupport in areas such as human resources and facilities management. I could not be more pleased with the depth and breadth of the features we are bringing to the market.”

About iSupport

The iSupport technology platform is a fully customizable help desk and customer service solution that provides a robust set of tools for incident management and service desk support. It includes integrated knowledge and asset management features, reporting, live customer chat and collaboration, mobile clients for iOS, Android, Blackberry and WAP-enabled phones, security and administration, ITIL-based problem and change management functionality, social media support, and much more. It is available as an on-premise solution or as a cloud (hosted) solution. Companies have also been successful in deploying iSupport for supporting human resources, product development, and facilities management. iSupport is the oldest privately-owned, continually operating provider of help desk software and customer support solutions in the world.

For more information on iSupport products, go to http://www.iSupport.com or call 1-888-494-7638.

iSupport® and mySupport® are registered trademarks of Groupware Incorporated. Other parties’ trademarks or service marks are the property of their respective owners and should be treated as such.







Agile CRM Announces Online Appointment Scheduling Tool


Sunnyvale, CA (PRWEB) October 22, 2014

Agile CRM, a subscription-based SaaS product that went into open beta in March 2014, announces the release of an online appointment scheduling tool that makes it easy for users to post a real-time calendar on their site or app.

The new tool lets web visitors pick an available date and time slot, select their time zone and pick an appropriate appointment length. Visitors also add contact info and any relevant notes. The tool then pushes the new appointments to the CRM user’s Agile or Google calendar (Agile offers 2-way Google Apps sync). The online calendar only shows available dates and times, thus cutting down on the lengthy back-and-forth of traditional scheduling methods.

Agile’s unique combination of Marketing Automation and traditional CRM features make it ideal for businesses who want to save time and resources while increasing profits, productivity and customer happiness. The new appointments feature joins a number of tools for web engagement, marketing automation and low-touch prospecting, including web grabbers, popups, surveys, contact-level analytics, real-time alerts and automated campaigns. With the new tool, CRM users can integrate calendar invites into automated campaigns. For example, a campaign can be set to automatically email a new contact a link to your online appointment calendar when they sign up for your newsletter.

“Agile is dedicated to providing a complete sales and marketing solution,” says Agile CRM founder Manohar Chapalamadugu. “SaaS companies use our new appointment scheduling tool to schedule live demos, SMBs use it to make sure the right salespeople reach the right leads, and consultants use it to schedule meetings with clients. It’s a win-win.”

Online Appointment Scheduling with Agile CRM: https://www.agilecrm.com/appointment-scheduling-software

About Agile CRM

Created by the team behind popular live chat product ClickDesk, Agile CRM is the world’s first fully integrated sales and marketing suite – a CRM with full Marketing Automation functionality. The company launched in late 2013 and announced their open beta release in March 2014. In addition to their Sunnyvale, CA headquarters, Agile maintains offices in India and the Philippines. They are committed to open source development and the powerful simplicity of cloud computing.

Agile CRM is free for the first two users, and after that subscription rates are extremely reasonable. More info: https://www.agilecrm.com/pricing.html







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